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+254 722 281 376
Muhu Building 1st Floor, Naivasha Road
info@fortcomrealtors.com

FAQ

Fortcom Realtors Limited

Seeking Answers? See the Frequently asked Questions here.

I want to buy a plot. How do I go about it?

We have plots for sale in various parts of the country and also provide consultation and advise on the best practices when purchasing a plot. Contact 0722 22 6198 for more information.

Can you assist me develop my plot?

Yes. We can assist with developing your land through joint venture or financing.

Can you assist me buy a house?

Yes. We offer houses for sale and consultation on best practices when buying a house. Call 0722 22 6198 for more information.

I want to borrow for property purchase. How do I go about it?

We have partnered with lending institutions to help our clients get financing on property purchase. We can assist you acquire financing for your purchase.

For Tenants

For Tenants

Do you charge deposit?

Yes, All our houses are charged a 1 month deposit, which is refundable.

When do i get my deposit back?

Your house deposit will be refunded 1 month after you have vacated the house.

How do i pass my complain to the right people?

You can pass a complain the right way in several ways:

  1. Visit the office
  2. Write an email (our official emails; info@fortcomrealtors.co.ke or fortcomrealtors@gmail.com)
  3. Make a call to the office line. (0722 281 376 / 0728 281 376)

My sink is broken who will repair me or my landlord?

When getting into the house at the beginning of your tenancy, all house repairs are done by the landlord. Any breakages caused by the tenant are to be repaired at the tenant’s cost.

My salary comes in on 10th of every month. Could you adjust my rent payment deadline to 12th?

If you are not able to pay your rent by 5th of every month, we provide an option for you to avoid the Late Payment Fees charge (LPF). We give you the option to pay Rent Security Deposit (RSD), which is refundable in full when vacating the house.

Can i get a waiver on my late payment fee?

You can get up 50% waiver according to your payment record and tenancy period.

My neighbor is stubborn how can you help me?

You can make a formal complaint to the office and we will investigate. If anyone is found capable, we issue up to 3 warning letters if there is persistence after which a tenancy termination  is issued.

I want to vacate what is the procedure?

When you want to vacate one of our houses, you issue a 1 month notice and ensure you clear all your arrears.

On vacating where do I get my deposit back?

When vacating our houses you receive your house deposit after one Month to allow any repairs to be made in the house.

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